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September 12, 2017

Randy Williams

"I have an old house that has its fair share of defects and issues. I have old terracotta sewer pipes, which the local tree roots love. Subsequently, I need the lines cleared at least once a year - but more often, twice a year. I have used Reddi Rooter for well over a decade to do this work. Their response times are usually same day, while their fees are very reasonable."
July 26, 2017

Patricia S.

"Fast & reliable service. We've had Derek over our house several times over the past few months for a variety of issues. Highly recommend this company for your plumbing needs."
July 26, 2017

George C.

"Price was reasonable compared to the other competitor. Timing was good. The service resolved my main line problem. I was advised as a homeowner what to do and when to do it in regard to my sewer line in line with the maintenance schedule. One minus is the evening is that I had to leave my number so that I could get a call back a few minutes later. Happened twice."
July 26, 2017

"You get what you pay for. Dan did everything we asked of him and way more. He treats your home like it's his own. I will never use another company for my plumbing needs. Thanks Dan"
January 16, 2017

2025-05-02 | 15:00:20

"I have an old house that has its fair share of defects and issues. I have old terracotta sewer pipes, which the local tree roots love. Subsequently, I need the lines cleared at least once a year - but more often, twice a year. I have used Reddi Rooter for well over a decade to do this work. Their response times are usually same day, while their fees are very reasonable. Two years ago, we decided to have a pressure reducer put in-line where the water enters the house. After regularly replacing clothes washer machines due to burst gaskets from the pressure and other plumbing fixtures ruined by the excessive pressure, I hired Reddi-Rooter to do the job. Dan came out on this job to assist his man. As it turns out, the plumbing in my house is a conglomeration of galvanized, copper and plastic pipe, cobbled together in metric and standard sizes, using anything from bailing wire, Testor's model glue, or duct-tape to hold it all together. I'm of the opinion that the old guy who built this place from '53-'57 probably imbibed a bit, by the looks of his work that I inherited when I bought this place years ago. But, I digress... Dan and crew got the pressure reducer installed along with a new gate valve. No longer does my shower induce bleeding as it's been transformed from power washer strength, to gentle shower strength. My family is very happy now. Fast forward to this weeks disaster. Last week the neighbors began knocking on the door to inform me I had water emanating up by the curb. Not a good thing, as this leak was about 200' from house to street. The leak was several feet, my side in, from the meter box. So, I knew EBMUD would heartily laugh as me if I asked them who's responsibility the repair would be. I knew the answer. My side of the meter, my problem. We suspected from the past pressure reducer installation that my water pipe could be a combination of different lengths of galvanized pipe spliced to plastic pipe. Within several hours of my phone call to Reddi-Rooter, Derek came out Sunday afternoon to look things over. He told me that it would be best to bring Dan out to get Dan's opinion. Derek said, "Water's on. Let's not mess with it to make it worse making it necessary to turn it off. That would be a big inconvenience to you." So, Dan and Derek came out today, a holiday, to look things over. Dan and I talked, he gave me a worse case scenario, and I liked his numbers. So, I told him to "Go For It!" It turns out my pipe is not all plastic from the house to the street. But, mostly plastic, with the last short length up by the meter box consisting of a nastily badly cobbled together splice to newer plastic pipe. Derek and Dan removed the last 3' section of old rusted and cracked galvanized, replacing it with new fittings and plastic, repairing the leak. Work done in about two hours and under Dan's estimate. I didn't even get hammered for an emergency service fee for the holiday! My wife is happy, I am happy, and I am happy to resoundingly recommend Reddi-Rooter to my family and friends. As a small business owner myself, I know Reddi-Rooter uses the same business model that I do. Take care of your customer and they will call you back. Take care of them properly, every time, and you have a customer for life. Thanks Guys! See you this spring to have the sewer clearing! ;) Well Done!"